Ritik (Technical Consultant)

Ritik is a technical consultant with more than 5 years of experience in the Microsoft Power Platform. He is proficient in developing Power Apps and automating workflows using Power Automate, as well as developing Power Pages for creating secure portals. In addition, he has expertise in React.js and has practical knowledge of using libraries such as Fluent UI, Material UI, and Redux for developing interactive and user-friendly web applications. It is also an API integration project manager that works with third party APIs and Microsoft copilot to optimize business operations.

• Show expertise in writing custom plugins(C#) business process automation and data synchronization.
• He develops model-driven apps, canva apps and Power pages for internal and external users.
• Hand-on experience in building Power Automate flows for approvals, real-time sync and third-party API integrations.
• Ability to easily customize forms, views, ribbons, business rules and security roles in Microsoft D365.
• Expertise in programming JavaScript to enable form dynamics, field validation and customizing ribbons.
• Familiarity with implementing Azure Functions with D365 for server-side events and invoking APIs.
• Competence in setting up real-time workflows to handle cases, lead routing, and record creation.
• Experience with SSRS & Power BI report development for embedding them in Dynamics 365 dashboards for operational metrics.

• Created custom plugins (C#) for automating the quoting process for medical equipment and syncing patient records between D365 and EHR systems.
• Developed custom apps and Power Pages for scheduling patient appointments and clinical workflows.
• Implemented Power Automate for real-time sync of hospital assets and SLA-based escalation processes.
• Customized forms, views, business rules, and security roles for ensuring compliance and protecting patient information.
• Integrated Power BI and SSRS reports within D365 to monitor service response time and the percentage of first-visit fixes.
• Implemented JavaScript for dynamic field validation on case forms and pre-scheduling technician certification checks.
• Integrated Azure Functions to call external EHR APIs for patient verification and real-time inventory updates.

• Provided custom plugins (C#) to automate discount approval processes and create work orders based on sensor readings.
• Created model-driven applications for managing distributors’ orders, work orders, and quality inspections.
• Automated synchronization process of inventory levels between D365 Field Service and ERP solutions via Power Automate flows.
• Built custom forms, ribbons, business rules and field-level security to manage equipment warranties and preventive maintenance.
• Integrated Power BI dashboards and SSRS reports into D365 to monitor repair times, fix rates and production performance indicators.
• Implemented JavaScript on schedule boards to enforce technician skill matching and dynamic quotation behaviour.
• Integrated Azure Functions with logistics APIs for real-time shipment status and automated service case creation.